LEAKING WATER LINES
If you are concerned that a leak may be present in your waterline, we suggest to turn off all the water at the residence, then go to your meter to see if the flow indicator is spinning. If the flow indicator is still spinning after all the water has been turned off, a leak may be present. The most common leak is found on toilets. You can check this by placing food coloring in the back tank of the toilet, wait ten minutes, then see if color is coming out into the toilet bowl. If color is appearing in the toilet bowl, the flap and/or chain may need to be repaired. If the flow indicator is still moving and your toilet is not leaking, you may want to check for a leak in your service line. There are leak detection companies that can help find where your leak is located at if needed. If you become aware of a leak in your water line, we ask that you repair it as soon as possible to conserve water. If you need assistance to determine if your meter is spinning, or if you have any questions, the office staff would be glad to help.
If you need assistance with a large bill caused by a leak in your
waterline, please fill out a leak adjustment form as soon as
repairs are made:
Please read below for Corbett Water District's leak adjustment
policies and tips to reduce water consumption.
Tips to reduce water consumption:
1. Make sure all faucets both inside and outside are completely turned off after each use.
2. Regularly check toilets for leaks.
3. During summer months, only water gardens in the evening or early in
4. When washing dishes by hand, don't let the water run while rinsing.
Fill one sink with wash water and the other with rinse water.
5. Run your laundry machine and dishwasher only when they are full.
6. Use the garbage disposal sparingly. Compost vegetable food waste
7. For cold drinks keep a pitcher of water in the refrigerator instead of
running the tap.
8. Monitor your water bill for unusually high use. Your bill and water
meter are tools that can help you discover leaks.
9. Wash your fruits and vegetables in a pan of water instead of running
water from the tap.
10. Spreading a layer of organic mulch around plants retains moisture
and saves water, time and money.
11. Collect the water you use for rinsing fruits and vegetables, then reuse
it to water houseplants.
12. Check the root zone of your lawn or garden for moisture before
watering using a spade or trowel. If it's still moist two inches under the soil surface, you still have enough water.
13. When cleaning out fish tanks, give the nutrient-rich water to your
14. Use a water-efficient showerhead. They're inexpensive, easy to
install, and can save you up to 750 gallons a month.
15. Know where your master water shut-off valve is located. This could
save water and prevent damage to your home.
16. Use a commercial car wash that recycles water.
17. Turn off the water while brushing your teeth and save 25 gallons a
18. When the kids want to cool off, use the sprinkler in an area where
your lawn needs it the most.
19. Winterize outdoor spigots when temperatures dip below freezing to
prevent pipes from leaking or bursting.
20. Insulate hot water pipes for more immediate hot water at the faucet
and for energy savings.
21. Aerate your lawn at least once a year so water can reach the roots
rather than run off the surface.
22. When you give your pet fresh water, don't throw the old water down
the drain. Use it to water your plants.
WE ENCOURAGE YOU TO HELP CONSERVE THIS PRECIOUS RESOURCE FOR FUTURE GENERATIONS!
CORBETT WATER DISTRICT'S RULES AND REGULATIONS - LEAKING WITHIN PREMISES
All leakage occurring between the meter and the property served will be the responsibility of the user. The customer will be responsible for the proper maintenance and repair of the customer’s lines, stop and waste valves, gate valves, pressure regulators, plumbing fixtures, hydraulic devices and other water-related facilities within the customer’s premises.
The District will not be liable for any damage or injury whatsoever resulting in leakage or water running on the premises from pipe lines, plumbing fixtures, open faucets, valves, fixtures, devices, appurtenances, hoses or other water-related facilities located beyond the meter.
The District may, in its discretion, waive any portion up to fifty percent (50%) of water charges resulting from leakage conditions if the customer establishes to the satisfaction of the District Manager that prompt action was taken to correct leakage conditions and can show proof of the repairs made to the water line. This must be done by setting up an appointment with the Corbett Water District staff to review the repairs made. No adjustment shall be made if proof of repair cannot be shown, however the customer will still have the option to present their case to the Board. If the customer has already received an adjustment previously and another leak occurs, the District may only issue half of what the regular adjustment would be upon showing a hardship. If the customer requests a third leak adjustment, one may only be granted upon proof of a complete water line replacement. In no event will the amount of the customer’s bill be reduced below the average bill amount for the six (6) month period immediately preceding the billing period in question. No leak adjustments shall be made for bills that have not increased more than 25% from the prior three billing cycles. Leak adjustment requests must be made no longer than 45 days from the billing cycles(s) the leak occurred on. Adjustments may not be issued for more than two consecutive billing cycles. Upon a showing of special hardship, the Board may, in its discretion, approve further adjustments on a case-by-case basis. If the customer would like their case reviewed by the Board, they must submit a letter to the Corbett Water District office explaining their situation at least one week prior to the Board meeting. The adjustment to the customer’s bill will remain only as a credit to the account unless ownership of the residence changes.
If the homeowner has a PVC main, it will be required to install (or replace if damaged) a pressure reducing valve (PRV) prior to receiving a leak adjustment.
If a leak is present in the customer’s water line for an extended period of time, the District has the authority to either turn off water service or install a device to limit the water provided to the property.
A leak adjustment cannot be issued to a customer’s account until a backflow survey has been received, or required backflow test issued if past due.