Our goal at Corbett Water District is to provide clean, safe water for the community. We were founded in 1932 and try to provide the same level of service throughout the years. Inside our website you can pay your bill, receive an application for water service, view water quality reports, and much more.
January, February & possibly March 2019
WATER METER REPLACEMENT
We are replacing all the meters in the Corbett Water District system with new radio read meters.
There will be a contractor in the area during January and February 2019 changing old meters out for new. This may extend into March depending upon weather conditions.
When your meter is changed we will need to shut your water off.
The shutoff shouldn't last for more than thirty minutes. When your water service is turned back on there may be some discoloration in the water and possibly air in the line. We recommend you run the water in your kitchen sink, bathtub and possibly an outside faucet for a few minutes until the water clears and air is released from the line.
Please call our office 503-695-2284 if you have any questions and thank you for your patience during the transition to new meters.
Questions and Answers regarding Water Main Break December 27, 2018
1.How did it happen? Why did it happen?
Water main breaks are a natural occurrence that plague all water systems. They tend to be seasonal. They can be caused by ground movement from temperature changes.
As industry standards improve to decrease structural failures, better technology and materials have become available, lessening catastrophic failures.
In this particular case, on December 27 there was a 25’ long split on the 10” main line on Grange Hall Road. The water main broke around 10:50 a.m. on Thursday, December 27, 2018. The water main was shut off at approximately 11:30 a.m. Repairs were completed in the early hours of the morning, Friday, December 28, 2018. Corbett Water District employees, Lovett Construction and David Jacob worked on the repairs. The 10 inch pipe was PVC and there’s evidence that it had been installed improperly – a practice called “homing”, which should not be used on plastic, may have caused the break. It is also worth noting that the pipe was installed almost 50 years ago, in 1972.
2.Do we have a lot of breaks…more than other communities/municipalities?
Corbett Water District has fewer main breaks than other districts large or small. In the past 10 years, we have had 11 main breaks. Some of our good fortune can be ascribed to our area’s geology and geography – less ground movement. It should be noted that installation practices and materials do make a difference one way or the other. We install all of our lines to code which should continue to support our relatively low rate of main breaks.
3.It took a while to find out what was going on. Why? How do you inform customers of main breaks? What can be done to improve?
Corbett Water District has an antiquated phone tree system and that system failed in this instance. We are in the process of researching options for more effective phone communication systems both public and private.
Water Districts are not required to call customers about the main break itself. Districts are required to communicate to customers of boil water notices. It is also important to make clear that Corbett Water District goes above and beyond what is required to water districts in main break situations. Notification of customers:
•Office answering machine message was updated with information about the boil water notice •Posts were placed on Corbett Facebook page, Corbett Fire twitter and Facebook •Local television news stations advised customers in Corbett to check our website •Boil water notice with roads affected posted on corbettwaterdistrict.com website •Using our customer list, the office staff called each customer affected. We tried all numbers listed for the customer’s account. We contacted or attempted to contact 521 customers. 4.When we got the notice to boil water, we didn't have any water. What do we do then? I'm confused.
If you aren’t in the industry, it can be confusing. In a situation like this, if you are uncertain or have questions, call the Office or go to our website.
5.When the water came back on, our pipes vibrated and made a lot of groaning noises? Is that normal? What can we do to prevent damaging our pipes from air in the pipes?
Groaning and vibration of pipes is normal and occurs because air gets into the water lines when there is a main break. To clear the air from your water lines, we recommend you open a non-screened faucet such as the cold water of your bathtub of an outside faucet. Let it run for about 10 minutes. The benefit of using a non-screened faucet is that particulate that vibrates off of the inner lining of your plumbing as air moves through it can more easily be cleared from the line.
6.We have hot water pipes in our floors for heating. Do pipe breaks pose any special problems for us?
If installed to code, you should not have to worry about this type and use of water lines. Code requires Backflow Preventers on these systems.
7.I heard that downstream of pipe breaks there could be contaminants from back flow in the lines upstream. That sounds hazardous. What can we do to prevent that? Why not turn off all the upstream meters? I thought we had a required back flow prevention program.
Corbett Water District does have a Backflow Prevention Program that identifies potential hazards related to contaminants getting into the water system. However, there are gray areas in the law related to backflow prevention requirements. Bottomline, if everyone had an installed backflow preventer, downstream contamination would not be an issue but not everyone is required so there is an inherent danger or risk of water contamination from upstream sources.
Corbett Water District is concerned with this potential and vigilantly work to mitigate it as we are able to enforce. For example, in the recent main break, we flushed the line by locating a hydrant in a strategic location to release any contaminants. In our rural setting, we are mostly concerned with microbiological contaminants.
We sample our water in such instances and send it to a lab for testing, and then work with Oregon Health Authority to get the ok to lift the boil water notice.
Finally, we recommend running your water for 10 minutes once the boil water notice has been lifted.
8.What are the best procedures to use at home when our water comes back on? (Flushing the line, unscreened etc.)
See questions 5 & 7 but in short, using an unscreened faucet, run your water for 10 minutes.
Please call our office 503-695-2284 if you have any additional questions.
CORBETT WATER DISTRICT
BOARD OF COMMISSIONSERS
REGULAR MONTHLY BOARD MEETING
February 19, 2019
Corbett Fire Hall, 36930 E. Historic Columbia River Hwy. Corbett
SEE AGENDA and MINUTES PAGE for FULL AGENDA
THIS IS A PUBLIC MEETING